ARTICLE 1: GENERAL PROVISIONS

1.1 These Terms and Conditions of Sale (the “Terms and Conditions”) apply to all sales carried out by:

SARL LAUREPLUSMAX
Registered office: 68 boulevard de Courcelles, 75017 Paris, France
Email: bonjour@laureplusmax.com
Limited liability company with a share capital of €10,000
Registered with the Paris Trade and Companies Register under number 891 941 700
CNIL registration number: 1284832
to its customers, hereinafter referred to as the “Buyer”.

ARTICLE 2: APPLICATION OF THE TERMS AND CONDITIONS OF SALE

2.1 The Terms and Conditions of Sale (the “Terms and Conditions”) set out below apply to all orders for products and services placed via the Website (the “Products”) with SARL LAUREPLUSMAX by any person (the “Buyer”).

2.2 The Buyer must review the Terms and Conditions prior to placing any order (the “Orders”), as they are available on the Website.

2.3 SARL LAUREPLUSMAX reserves the right to amend or modify these Terms and Conditions at any time. The version applicable to any sale is the one available online at www.laureplusmax.com at the time the Order is placed. Consequently, placing an Order requires the Buyer’s prior, full, and unconditional acceptance of these Terms and Conditions by clicking on the “I accept the Terms and Conditions” button.

ARTICLE 3: WEBSITE INFORMATION AND ACCESSIBILITY

3.1 www.laureplusmax.com is an e-commerce website owned and operated by SARL LAUREPLUSMAX.

3.2 The Website is in principle accessible 24 hours a day, 7 days a week, except in the event of scheduled or unscheduled interruptions by SARL LAUREPLUSMAX or its service providers for maintenance, security, or in cases of force majeure (as defined below). SARL LAUREPLUSMAX shall not be held liable for any damage, regardless of its nature, resulting from the unavailability of the Website.

3.3 SARL LAUREPLUSMAX does not guarantee that the Website will be free from defects, errors, or bugs, nor that it will operate without interruption or failure. It may freely determine, at its sole discretion, any period of unavailability of the Website or its content. SARL LAUREPLUSMAX shall not be held liable for data transmission issues, connection problems, or network unavailability.

3.4 SARL LAUREPLUSMAX reserves the right to modify or update the Website for technical or commercial reasons. Where such changes do not materially and adversely affect the conditions under which services are provided, the Buyer may be informed of such changes, but no acceptance shall be required.

ARTICLE 4: PRODUCTS

4.1 The Products offered for sale are those described on the Website at the time the Buyer consults it, subject to available stock. Such information is updated automatically in real time. However, any error in updating stock information, regardless of its origin, shall not engage the liability of SARL LAUREPLUSMAX. As such, SARL LAUREPLUSMAX shall not be held liable for the cancellation of an Order due to Products being out of stock.

4.2 SARL LAUREPLUSMAX takes the utmost care in presenting and describing its Products in order to best inform the Buyer. Nevertheless, errors may appear on the Website, which the Buyer acknowledges and accepts.

4.3 SARL LAUREPLUSMAX does not guarantee the accuracy or security of information transmitted or obtained via the Website.

4.4 Following an Order, the Buyer may receive a Product that has previously been returned by another customer. Only Products that are intact and unworn are accepted for return, and these conditions are verified prior to restocking.

ARTICLE 5: ORDERS

5.1 Placing an Order on the Website is subject to compliance with the ordering process implemented by SARL LAUREPLUSMAX, which includes successive steps leading to Order validation.

5.2 The Buyer may select as many Products as desired, which will be added to the shopping cart (the “Cart”). The Cart summarizes the Products selected by the Buyer, as well as the prices and related costs. The Buyer may freely modify the Cart prior to validating the Order. Validation of the Order constitutes confirmation of the Buyer’s acceptance of the Terms and Conditions, the Products ordered, their prices, and associated costs.

5.3 An order confirmation email summarizing the Order (Products, prices, availability, quantities, etc.) will be sent to the Buyer by SARL LAUREPLUSMAX. The Buyer expressly agrees to the use of email for confirmation of the Order contents.

ARTICLE 6: REFUSAL TO PROCESS AN ORDER

6.1 SARL LAUREPLUSMAX reserves the right to withdraw any Product displayed on the Website at any time and to replace or modify any content or information displayed therein. Despite its best efforts to meet customer expectations, SARL LAUREPLUSMAX may be required to refuse to process an Order after sending the order confirmation email.

6.2 SARL LAUREPLUSMAX shall not be held liable to the Buyer or any third party for any damages resulting from the withdrawal of a Product from the Website, the replacement or modification of any Website content, or the refusal to process an Order after the confirmation email has been sent.

6.3 SARL LAUREPLUSMAX also reserves the right to refuse or cancel any Order placed by a Buyer with whom a dispute exists regarding payment of a previous order.

ARTICLE 7: PRICES AND PAYMENT TERMS

7.1 Product prices are displayed on the Website in euros, inclusive of VAT, but exclusive of shipping costs, customs duties, and other taxes. All Orders are invoiced and payable in euros only.

7.2 All prices displayed include value-added tax (VAT). Additional shipping fees may apply, particularly for deliveries outside mainland France.

7.3 For deliveries outside mainland France, any customs duties or local taxes must be paid by the Buyer directly to the carrier.

7.4 SARL LAUREPLUSMAX reserves the right to modify its prices at any time; however, Products will be invoiced based on the rates in effect at the time the Order is recorded and paid, subject to availability.

7.5 Products are payable in full at the time the Order is placed.

7.6 Payment is made by credit card via the secure Website of SARL LAUREPLUSMAX. The Website uses SSL (Secure Socket Layer) encryption to ensure that transmitted information is encrypted and cannot be accessed by third parties during transmission.

7.7 The Buyer expressly acknowledges that providing their credit card number to SARL LAUREPLUSMAX constitutes authorization to debit their account for the amount corresponding to the Products ordered. Where applicable, an Order cancellation notice due to non-payment will be sent to the Buyer by email.

7.8 Records maintained and stored by SARL LAUREPLUSMAX constitute proof of the Order and of all transactions carried out.

ARTICLE 8: DELIVERY

8.1 Deliveries are handled by TNT, FedEx, UPS, or La Poste, from Monday to Friday.

8.2 Delivery refers to the transfer of physical possession of the Products to the Buyer (the “Delivery”).

8.3 Delivery costs applicable to the Order are those indicated on the Website at the time the Order is placed.

8.4 Where SARL LAUREPLUSMAX is responsible for shipping the Product, the risk of loss or damage to the Product is transferred to the Buyer at the time of Delivery.

8.5 The Product is transferred to the Buyer upon Delivery.

8.6 By exception, the risk is transferred to the Buyer upon handover of the Product to the carrier where the carrier is selected by the Buyer and not by SARL LAUREPLUSMAX.

8.7 Delivery is made to the delivery address provided by the Buyer. This address must be the Buyer’s residence, the residence of a third party of their choice, or a business address. Delivery cannot be made to hotels or P.O. boxes.

8.8 In the event Delivery cannot be completed due to an incorrect delivery address, no reshipment will be made. The Buyer will be refunded within five (5) days from receipt of the Order by SARL LAUREPLUSMAX.

8.9 SARL LAUREPLUSMAX delivers Orders within an indicative maximum period of twelve (12) business days for delivery within mainland France and twenty (20) business days for international delivery, calculated from the first business day following Order validation. Following the launch of a collection, delivery times may be extended by ten (10) days due to exceptionally high order volumes.

8.10 In order for these delivery times to be met, the Buyer must ensure that accurate and complete delivery information has been provided.

8.11 SARL LAUREPLUSMAX shall not be held liable for delivery delays beyond its control or resulting from a case of force majeure.

8.12 In the event of excessive delivery delay, the Buyer may request cancellation of the sale and obtain a refund of amounts paid within fourteen (14) days. SARL LAUREPLUSMAX shall not be liable for any additional compensation.

ARTICLE 9: RIGHT OF WITHDRAWAL, RETURNS, AND REFUNDS

9.1 Period and conditions for exercising the right of withdrawal:

9.1.1 In accordance with Article L.221-18 of the French Consumer Code, non-professional Buyers have fourteen (14) days from receipt of the Order to exercise their right of withdrawal without providing any justification.

9.1.2 The right of withdrawal may be exercised by sending a withdrawal request by mail to the following address:

SARL LAUREPLUSMAX – Returns Department
68 boulevard de Courcelles, 75017 Paris, France.

9.2 Return conditions under the right of withdrawal:

9.2.1 The right of withdrawal is exercised without penalty.

9.2.2 The Buyer must return the Order without undue delay and no later than fourteen (14) days after communicating their decision to withdraw.

9.2.3 After this fourteen (14) day period, the sale is final. Products must be returned in their original packaging, in original condition, new, unworn, unwashed, and accompanied by a copy of the invoice.

9.2.4 Return shipping risks remain the responsibility of the Buyer.

9.3 Refund of returned Products:

9.3.1 Refunds will be processed within fourteen (14) days from the date SARL LAUREPLUSMAX is informed of the Buyer’s decision to withdraw.

9.3.2 Refunds are subject to SARL LAUREPLUSMAX having received the returned Products.

9.3.3 Failure to comply with these Terms and Conditions will result in no refund. Return shipping costs are borne by SARL LAUREPLUSMAX only if the Product delivered differs from the Product ordered or is delivered damaged.

ARTICLE 10: WARRANTIES – LIMITATION OF LIABILITY

10.1 SARL LAUREPLUSMAX’s liability in relation to any Product purchased on the Website is strictly limited to the purchase price of the Product. SARL LAUREPLUSMAX shall not be liable for the following losses, regardless of their origin:

– loss of revenue or sales
– loss of business
– loss of profits or contracts
– loss of anticipated savings
– loss of data
– loss of working or management time
– damage to brand image
– loss of opportunity, including the inability to place an order
– moral damages

10.2 Product documents, descriptions, and information provided on the Website are not covered by any express or implied warranty, except as required by law.

10.3 SARL LAUREPLUSMAX provides no warranty regarding damage caused by viruses, malware, or other harmful programming routines transmitted through the Website or downloads.

10.4 The Buyer assumes all risks related to downloaded content and is solely responsible for any damage to their computer system or data loss.

10.5 SARL LAUREPLUSMAX is solely required to deliver Products that comply with contractual provisions.

10.6 Consumers benefit from statutory warranties of conformity and hidden defects under French law.

10.15 Force Majeure: In the event of force majeure preventing performance of these Terms and Conditions, obligations shall be suspended for the duration of the event. If such event lasts more than three (3) months, the transaction may be terminated without compensation.

ARTICLE 11: PARTIAL INVALIDITY

If one or more provisions of these Terms and Conditions are held invalid, the remaining provisions shall remain in full force and effect.

ARTICLE 12: NO WAIVER

No tolerance, inaction, or delay by SARL LAUREPLUSMAX shall be construed as a waiver of its rights.

ARTICLE 13: GOVERNING LAW

The sale of Products is governed by French law.

ARTICLE 14: PERSONAL DATA

All account information is used solely within the scope of the commercial relationship with www.laureplusmax.com. Such information is never shared or sold. Banking information is never stored.