Important information: The team is going on vacation !
From August 04th to August 21st inclusive, the processing of returns will be delayed (don't worry, returns times will be adjusted accordingly). This means that all return parcels delivered to our depot after August 4th will only be processed and refunded from August 22th !

RETURN AN ITEM

You have 15 days after receipt of your order to return your parts to us for a refund. Please note that parts for which the label has been detached cannot be returned. Products must be returned in their original condition with the original packaging. They must be unworn, unretouched, undamaged, unstained or incomplete.

1 - Request your return

Declare your return online and upload your return label in my account/my orders. 
If you don't have an account, request your return label and the return form from customer service by email at hello@laureplusmax.com.

2 – Forward

Stick the return label on your package and drop it off at the post office of your choice!
If you have misplaced your return label, you can find it and download it here.

​ EXCHANGE AN ARTICLE

We do not do standard exchanges on our site. For a new size, another model or another color, just re-order on our e-shop!