RETURN AN ITEM
You have 15 days after receipt of your order to return your parts to us for a refund. Please note that parts for which the label has been detached cannot be returned. Products must be returned in their original condition with the original packaging. They must be unworn, unretouched, undamaged, unstained or incomplete.
1 - Request your return
Declare your return online and upload your return label in my account/my orders.
If you don't have an account, request your return label and the return form from customer service by email at firstname.lastname@example.org.
2 – Forward
Stick the return label on your package and drop it off at the post office of your choice!
If you have misplaced your return label, you can find it and download it here.
EXCHANGE AN ARTICLE
We do not do standard exchanges on our site. For a new size, another model or another color, just re-order on our e-shop!